Workforce Management

At Bee Services, we recognise that service delivery is imperative to a good working relationship and Bee Services utilises a leading workforce management solution that enables us to monitor and manage in real time our remote workforce.

The Ezitracker solution has a proven track record of assisting organisations such as ourselves to improve service levels and meet our contractual key performance indicators.

Ezitracker’s real time capability allows us to monitor and react pro-actively to ever changing clients’ needs ensuring we deliver best of class service first time, every time.

The Ezitracker workforce management solution allows us to onboard, manage and plan our workforce in real time in the field and is commonly used by contract cleaning companies, facilities management providers and any other organisation that employs a workforce who work in the field, possible in lone work or remote locations.

Registered Bee Services operatives login and logout of the Ezitracker solution when they arrive and depart from site using either a designated landline at your site, free to download App, Biometrics or SMS text. This enables authorised managers to see and monitor the attendance details of all our remote working staff at every registered location, online, in real time. Ezitracker powerful reporting suite allows to manage our workforce ensuring best of class service whilst ensuring maximum productivity.

Ezitrackers Key benefits to Bee Services are

  • Improved Service Delivery – Ezitracker helps prevent service breakdown by alerting authorised managers to any ‘no shows’ enabling swift cover
  • Lower payroll costs – prevents payroll overpayments and scope for timesheet abuse by providing 3rd party verification of actual hours worked
  • Reduced administration costs – eliminates the need for checking timesheets, streamlines processes with actual hours linked to our payroll team
  • Improved safeguards for lone working staff – Instant alerts are generated if a remote worker fails to logout after an agreed threshold